Testimonials

 

 

“We’re really trying to decrease the time the patient spends waiting in the clinic so that they spend more time actually with the physician or provider. We’re able to take care of the whole person at CommUnityCare. I could have gone into a private practice, I could have worked in the hospital, but I wouldn’t be having this feeling I have with the patients I take care of, and seeing them progress and get better.”

 

 

“Based on followup surveys, callers say they have nothing but high praise for the call center staff. We now know the callers really appreciate how the call center staff are extremely reassuring and sensitive to their needs when scheduling appointments, and that overall the callers are getting the information they need to access care.

One of the satisfaction survey questions we asked was, ‘What was you over all impression of our services on a scale of 1 to 4; 4 being exceptional and 1 being the worst experience.’

Notably, one caller said, ‘If I could rate you it would be a THOUSAND! Our call volume keeps increasing and people are getting answers to their questions, so we know this is making it easier for callers to find information about healthcare.”

 

 

“Our experience with TexHealth has been fabulous. As a result of the coverage of TexHealth, our employees have gotten together and decided that they want to live better, live healthier.”

 

 

“One thing we’ve been lacking, which we now have, is health insurance, which is really hard for small businesses to attain. So far we’ve been very, very happy with TexHealth. It’s a really good way to help local businesses thrive, a good way to keep your employees happy.”

 

 

“Central Health and its expanding network of healthcare providers, including CommUnityCare, provide essential healthcare for tens of thousands of Travis County residents and help keep our community moving forward. This is why I support Central Health and the network of community health centers with which it partners and am excited to see this new facility under construction on Braker Lane. The North Central Health Center will incorporate the latest equipment and medical infrastructure and will provide a professional and inviting location for patients. When the facility opens later this year and begins providing healthcare services to the people of Travis County, everyone will benefit.”

 

 

 

“The impact of the SIMS Foundation’s contract with Central Health cannot be overstated. It allowed us to increase the number of clients we served by 35% in 2010. We have been able to provide mental health services to more people in a more comprehensive, coordinated manner.

Now clients who need counseling, medication management for psychiatric disorders and/or addiction recovery services have access to all of these services, and SIMS’ staff coordinates communications between their providers. The 60 mental health professionals in the SIMS network serve our clients at a significantly reduced rate, resulting in $500,000 of in-kind therapeutic services each year—a great deal for Travis County taxpayers, and a great investment in the professional musicians who are the backbone of our renowned live music industry.”

 

 

“I was working and lost my job, and lost my healthcare as well. I am so grateful, because I get the care I need in a timely manner. My diabetes is under control, my cholesterol level has been lowered. I’m doing well because I’m able to get in to see a doctor at the onset of a problem.”

 

“I’m somebody who didn’t have healthcare for 10 years. But when the opportunity to get healthcare came — and was affordable — I could give it to my employees. That was a huge thing. A lot of the people who work for me are young and have no access to healthcare and would never get it otherwise, so it’s been a really exciting and good thing for us, to be able to do that.”